Returns & Exchanges

At Carol's Daughter, we want you to love your beauty products, which is why we offer a 30-day satisfaction guarantee on all orders. If you are not completely satisfied with your purchase, you may return it for a full refund of the purchase price.

1

Locate Order

Visit our online returns portal and enter your order number and shipping zip code to identify the items you wish to return.

2

Print Label

Select the reason for your return and print the prepaid UPS shipping label provided by our system.

3

Pack Items

Securely pack the products in their original packaging, ensuring all caps are tightened to prevent leaks during transit.

4

Ship & Refund

Drop off your package at any authorized UPS location; once received at our warehouse, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing